After causing much public controversy during a lengthy regulatory approval process that stretched from June 2018 to April 2020, the mega merger between T-Mobile and Sprint gradually disappeared from the spotlight as new became the second largest player in the American wireless industry.
But while the burgeoning “Un-carrier” made dozens and dozens of headlines with its market-leading 5G network expansion and upgrades, as well as a series of irresistible deals designed to Switching all Sprint customers to a faster and faster signal with minimal effort and little to no spend, some of these customers were apparently not treated very fairly.
One such Sprint subscriber (as of late 2020 at least) has decided to seek justice for his troubles, file a new lawsuit
against T-Mobile, which clearly makes a lot more sense than the class action recently launched by a group of Verizon and AT&T customers as an indirect (and somewhat foolish) consequence of the same controversial union between the former number three and four US carriers.
To make matters worse, many users of these crippled devices were reportedly asked to pay off their phones or choose significantly more expensive plans in order to switch to T-Mobile. As 5G has undoubtedly been a major selling point for the aforementioned products, Mr. Moreno is seeking financial compensation for himself and “anyone else who is in the same way”.
T-Mo, by the way, is accused of explicitly promising that Sprint customers with the OnePlus 7 Pro and “three other 5G devices” would get a “true 5G mobile experience” in all cities initially covered by Sprint’s 5G signal. , which has never been the case.
In addition, the plaintiff alleges that “many of the class devices” will certainly become “completely unusable” once T-Mobile removes all several network shutdown processes currently underway, although of course that also applies to other phones and could lead to additional lawsuits in the future if people are not happy with their upgrade deals.