Some LG phones are essentially bricked by a T-Mobile bug

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LG phones don’t work on T-Mobile

The frequencies that make up the C-band, 3.7GHz to 4.2GHz, are in the midband, which makes it easier to find such 5G signals than the faster mmWave signals that just don’t travel that far. as midband signals. † Including the Wing, three LG phones will be updated to Android 12 in the current quarter, including the mid-range Q52, the LG Velvet and the aforementioned LG Wing.

According to the T-Mo report on RedditLG smartphone owners who are T-Mobile customers are faced with a problem of large proportions. Some keep getting an error message saying “LG IMS has stopped” which prevents the device from functioning properly. The T-Mo report says a trusted source has told them that the issue has been resolved and users will simply have to restart their phones to “apply” it.
To understand what happened to those affected, the message “Unfortunately, LG IMS has stopped” is constantly repeated and pops up every second without giving users enough time to open an app. In case you’re wondering, IMS (IP Multimedia and Voice Service) is a standard protocol system that allows voice calls to be made while processing data on modern digital systems at the same time. For example, voice calls and text messages can be sent or received over 4G and 5G networks.
It seems that there has been a problem with the handsets from IMS and LG. An update on the LG network may have been handled incorrectly. Regardless of the cause, the bottom line is that these LG phones can no longer make or receive calls and no longer work as they used to. One Reddit user mentioned a workout that could be moot at this point if the bug is eradicated.

If LG and T-Mobile didn’t fix the problem, here’s a workaround you can try

Just in case the bug is still there, put your phone on airplane mode to avoid repeating the message over and over.

Go to SettingsApps and notificationsApp information3 dots on the top cornerShow systemcom.lge.ims.rcsproviderStorage† then follow these directions in quick succession: Clear cacheclear datapress backforce end 5~8 times until you see the force end stays gray – stop now.

Note: It’s okay if the error messages keep appearing, just ignore them and keep following the prompts as it may take 5 or 8 times for this to work! The tipster says this solution has worked for three different LG phones in his household, so chances are it will work for you too.

If the above method doesn’t work for you or it’s too complicated, remove the SIM card from your LG phone or keep Airplane mode activated. While you will lose calls, text messages and mobile network connectivity, it will also put an end to the error messages, allowing you to use the handset at Wi-Fi purchase time until a permanent update can be released.

And here’s a tip we’re sure you’ll love to hear. If your LG phone can’t stop the message “Unfortunately, LG IMS has stopped” then you should not factory reset your device. Do you understand? Let’s say it again for the west coast. If you are affected by this bug, do not wipe your device. Not only will it do nothing to get rid of the problem, it will force you to reset your device.

Keep in mind that LG and T-Mobile may have already fixed this bug so if it doesn’t prevent you from using your phone, don’t worry about the workaround.

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