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Microsoft confirms Windows 10 screenshot tool is crashing for some users

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It seems that Windows 10’s native screenshot tool called ‘Snip & Sketch’ is hit with a pretty annoying problem where for some users the app just won’t load when trying to take screenshots. This bug doesn’t seem to completely affect the OS’s ability to take screenshots as long as you don’t rely on the Snip & Sketch tool.

The fact that Microsoft’s own app can’t run on its own OS doesn’t look great, but this isn’t the first time. A bug broke in the same app last year and the company later rushed to fix some of the issues.

As you probably know, the Snip & Sketch tool allows users to take screenshots on Windows and comes with a variety of options including the ability to edit screenshots, capture only parts of the screen and make changes later. with apps like Paint, so it can be a really useful tool for a lot of people.

On April 28, Microsoft has been quiet supporting documents to acknowledge the problem with Windows 10 screenshot tool. The document states that the company is aware of an issue where the Snip & Sketch app may not be able to take a screenshot and may not open when you press and hold Windows key + shift + S.

This issue originated in the Windows 10 February 2022 Update and will affect all cumulative updates released later.

Microsoft hasn’t announced when a fix for the snipping tool is coming, but it has suggested it’s actively working on a fix.

“We are currently investigating and will provide an update when more information is available,” Microsoft said.

In addition to a buggy Snip & Sketch tool, Windows 10 is also plagued with an issue where the recovery discs created with the old Backup and Restore app from Control Panel (Windows 7) won’t start on some devices. Fortunately, no third-party recovery apps are affected and Microsoft is working on a workaround.

It is worth noting that these issues are still present in the latest Windows 10 optional update (KB5011831). This means that the May 2022 Patch Tuesday update won’t fix the issues, but the hotfix may still arrive by the end of the month via another optional patch.

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