Windows 10 PC

Microsoft confirms issues in Windows 10 update KB5015807 July 2022

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If you thought skipping the Windows 11 upgrade would save you the lingering issues in the latest updates, we’ve got some bad news for you. Although the Windows 11 update (KB5015882) has broken the Start menu, users have also reported annoying issues in Windows 10 KB5015807.

KB5015807 is part of the Windows 10 July 2022 Patch Tuesday cycle and contains fixes for several individual files needed for the operating system and other Microsoft apps or drivers to work. Patch Tuesday updates generally contain fixes for critical security vulnerabilities that allow viruses to infect your system.

Users report that Windows 10 KB5015807 cannot be installed on some systems and the download stops abruptly without any warning. This has been highlighted by users in the Feedback Hub and also by Reddit:

“There were some issues installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this might help: (0x800f0831)” is the error message, with no idea what went wrong during the installation.

KB5015807 interrupts printing in Windows 10

In addition to installation errors, users have also reported that the Windows 10 July 2022 update may damage the printers. The printers would reinstall another copy of the printer and neither of them has a dedicated port (USB) assigned, so all printers don’t print at all.

This has been confirmed by the company in an update of the supporting documentation.

In the updated document, Microsoft noted that the company has received reports of devices making duplicate copies of printers already installed on them. The duplicate entries use a similar name and the “Copy1” suffix, and apps that rely on the specific name will not be able to print.

The update also affects normal printer usage and normal print operations may not work.

Microsoft is currently working on a new update to address the issue, but there is a workaround to fix issues in KB5015807:

  1. Open the “Settings” app.
  2. Navigate to the “Bluetooth and devices” section and look for a duplicate printer. You can remove the copies from the printer and continue with the original installation.
  3. You can also install the latest driver for your printer if you continue to experience the same problem. Another solution is to reinstall the printer after it has been successfully removed from the system.

“We are currently investigating a fix and will provide an update when more information is available,” Microsoft noted.

Printing errors in Windows 10 or Windows 11 have been a long-standing problem for several months now. Microsoft has released patches and updates to address the printing issues, but updates have resulted in additional issues.

It is likely that Microsoft will pay more attention to solving the problems once and for all, and the printing situation will eventually get better.

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