iPhone 13 issues pop up for some users. It should come as no surprise that people are having issues with the iPhone 13, but keep in mind that some of the issues are bugs and others are a matter of getting used to iOS 15 and their new iPhones.
iPhone 13† iPhone 13 mini† iPhone 13 Proand iPhone 13 Pro users complain about bugs. connectivity issues and performance issues. We haven’t heard anything about serious widespread iPhone 13 problems yet, but that could change as deliveries continue.
The iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max face many of the same issues because they share many parts, were released simultaneously, and use 5G networks in the United States and abroad.
Below are the most common iPhone 13 issues, some possible solutions to the problems, places to get feedback on the iPhone 13’s performance, and what’s in the iOS 15 pipeline for these phones.
The list of iPhone 13 problems will grow. Some issues will be fixed by Apple and its partners through software updates, but we will continue to see issues as people put more miles on their new phones.
iPhone 13 issues
We hear about activation issues with the iPhone 13. Activation issues always plague new iPhone models, so this isn’t surprising to see.
If you’re having trouble activating your new iPhone 13, check Apple’s System Status Page† If you don’t see a green icon next to iOS Device Activation, wait until it’s green and then try activating your phone again.
If the icon is green and the activation process still doesn’t work, check if your iPhone has a SIM card inserted. If you’re getting the “No SIM” or “Invalid SIM” error, you want to: go to this guide for help†
In addition to these issues, we also hear about issues with first and third party apps, excessive battery drain, persistent noise cancellation issuesExchange issues, Wi-Fi issues, a variety of CarPlay issues including frequent crashes, iCloud issues, Bluetooth issues, sound issues and login issues.
Some iPhone 13 owners complain about pink screen issues that prevent their device from being used unless the device is rebooted. Apple is aware of the issue and says it’s a software bug, though it’s unclear when the company will roll out a fix.
A number of iPhone 13 users are complaining of touch issues where the device’s screen does not respond to swipes and gestures.
We also hear issues with 5G mobile data. Some users say that cellular service drops unexpectedly. Others complain about the speed of 5G.
It is important to note that 5G is still a new technology and coverage is still very inconsistent. Some frustrations with slow 5G performance should go away over time as carriers like AT&T, Verizon, and T-Mobile build out their 5G networks.
iPhone 13 Performance
If you are considering getting a iPhone 13† iPhone 13 mini† iPhone 13 Proor iPhone 13 Pro, or if you already have one, you’ll want to keep an eye out for feedback from other people using the same device. This feedback alerts you to potential problems with Apple hardware and software.
We’ve released a list of the top reasons for installing and not installing the latest version of iOS 15, and it’s worth checking out if you’re about to download the latest iOS software from Apple.
How to Fix iPhone 13 Problems
If you run into a problem on your iPhone, chances are you can fix it yourself. In some cases, you may need to contact Apple Support, contact your carrier, or take your phone to an Apple Store.
If you’ve run into trouble, check out our list of solutions to the most common iPhone 13 problems. Our guide contains solutions for the most common iPhone problems, such as broken Bluetooth and broken Wi-Fi.
We’ve also released some tips to improve the performance of your iPhone 13 and a guide that can help you improve battery life if you think it’s draining faster than it should.
If you can’t find a solution in our guides, check Apple Discussion Forums and see if anyone has a fix for whatever is wrong with your phone.
If you prefer to get an answer in person, you can take your new phone to your local Apple Store and see if they can diagnose your problem. If you have an Apple Store near you, make sure to get a Genius Bar appointment†
Your iPhone is currently under warranty so they can offer you a replacement if the problem is serious enough.
iOS 15 Downgrade Status
If you are experiencing software issues on your iPhone 13, iPhone 13 mini, iPhone 13 Pro, or iPhone 13 Pro Max, you can try downgrading your devices to the previous version of iOS 15 if the option is available. At the moment it is not.
If you’re not familiar with the iOS downgrade process, our iOS downgrade guide will walk you through everything you need to know before taking the step.
Next iPhone 13 update
If your device is struggling with iOS 15.4.1 or an older version of iOS 15, you may be on your own for a while.
Apple has confirmed a new iOS 15.5 update and the software is currently in beta testing ahead of public release. The company has not confirmed a release date for iOS 15.5 and we expect it to remain in beta for a few more weeks. At the moment, we expect the final release to come sometime in May or June.
iOS 15.5, unlike iOS 15.4, appears to be a fairly minor upgrade, although we still expect it to bring a slew of new features, security patches, and bug fixes for lingering issues.
If your problems are really bad, or if you just want to try out new software, now you can try to download iOS 15.5 beta on your iPhone 13 model.
Take a look at our walkthrough to learn more about iOS 15.5 and the beta. To learn more about the upcoming iOS 15.5 release date, check out our guide.
4 reasons not to install iOS 15.4.1 and 11 reasons why you should
Install iOS 15.4.1 for better security
If security is important to you, then you should definitely consider installing Apple’s iOS 15.4.1 update right away.
iOS 15.4.1 has one new security patch on board and you can read more about it on Apple’s website† It helps protect your phone from damage.
If you missed the iOS 15.4 update, it had a whopping 36 new security patches on board. To learn more about these patches, visit: Apple’s security site for the details†
If you missed iOS 15.3.1, it had one security patch on board. For more information, visit Apple’s security page†
If you missed iOS 15.3, you will also get the corresponding patches with your upgrade. iOS 15.3 brought 10 new security patches for iPhone users. If you are interested in the details, you can read more about it here†
If you missed iOS 15.2.1, you will get the security patch with your upgrade. More information about the switch can be found at Apple’s website†
If you missed Apple’s iOS 15.2 update, you’ll get the 30+ security patches with your upgrade. You can read all about it on the company security site†
iOS 15.2 also included some significant privacy upgrades. The software brought the company’s app privacy report to Settings. This lets you see how many times your apps accessed your location, photos, camera, microphone, contacts, and more in the past seven days. You can also see their network activity.
In addition, iOS 15.2 . brought Apple’s communications security features for children. You’ll find these features in the Messages app, Siri, Spotlight, and Search.
If you missed iOS 15.1, iOS 15.4.1 will bring the security patches to your iPhone. You can read more about it at Apple’s website†
If you missed iOS 15.0.2, you will also get the security patch with your upgrade. You can learn more about it here†
iOS 15.0 also brought numerous security patches to your iPhone. If you’re moving from iOS 14 and you’re interested in the exact nature of these improvements, you can read more about them at Apple’s security website†
Apple has updated its website with new information about iOS 15’s suite of security patches. The company now says the software has fixed an issue that could have exposed a user’s personal Apple ID information and in-app search history. It also states that iOS 15 has fixed an issue that allowed apps to ignore privacy preferences.
If you skipped iOS 14.8 or an older version of iOS, you will also receive the security patches from those updates with your iOS 15.4.1 update.
In addition to these patches, iOS 15 comes with some security and privacy upgrades, including improvements to Siri. Requests to Siri are now processed on the device itself with Neural Engine. This makes it safer.
If you are an Apple Card user, you now get a security code that changes regularly to use when making online transactions.
Apple has also added a built-in authenticator similar to Google Authenticator. Allows you to generate verification codes for enhanced login security under your passwords.
There is also a Mail feature that hides your IP address.