Much of the feedback on their performance is good. These are powerful devices with excellent cameras and they are still worth a look if you are looking for a new smartphone.
These are solid phones, but they aren’t perfect. We also see frustrated iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max users complaining about various hardware and software issues.
We haven’t heard about any new widespread issues, but we’ve seen complaints about various bugs, performance issues, and design issues.
In this guide, we’ll take you through the current status of these issues, potential solutions to issues, places to find feedback about issues, and what’s next for iOS 15 updates to the devices.
iPhone 11 problems
If you’re having trouble activating your new iPhone 11 model, check Apple’s System Status Page† If it’s not green, wait for it to turn green and try activating the phone again.
If it’s green and it still doesn’t work, check if your iPhone has a SIM card inserted. If you’re getting the “No SIM” or “Invalid SIM” error, you want to: go to this guide for help†
Some iPhone 11 users complain about iCloud restore issues. This is another common problem with new iPhones. If you are having trouble restoring iCloud, here are some possible solutions.
We also hear about Face ID issues, first and third party application issues, RAM management issues, Exchange issues, iCloud issues, visual voicemail issues, Bluetooth issues, Wi-Fi issues, sound issues, and quite a few complaints about abnormal battery consumption.
A number of iPhone 11 users also complain about scratched screens, and you can read more about those complaints in our report.
We expect the list of iPhone 11 issues to grow as more people use these devices in 2022 and beyond.
Where to find feedback
If you’re considering buying an iPhone 11, iPhone 11 Pro, or iPhone Pro Max, or if you already own one, you’ll want to keep an eye out for feedback from owners of these phones. This feedback alerts you to potential hardware and software issues.
We’ve put together a list of the top reasons to install the latest version of iOS 15 and not. The current version of iOS 15 is iOS 15.4.1.
How to Fix iPhone 11 Problems
If you run into a problem on your new iPhone, don’t panic. There’s a good chance you can avoid taking it to an Apple Store or your local carrier for assistance.
First, check out our list of solutions for the most common iOS problems. It guides you through solutions to common problems like broken Bluetooth and broken Wi-Fi.
We’ve also released some tips to help you improve performance and a guide that can help you improve battery life if you notice an abnormal drain.
If you can’t find a solution to your problem in our guides, check Apple Discussion Forums for possible solutions to your problem(s).
If you’d rather explain your problem in person, take your new phone to your local Apple Store and see if they can diagnose your problem. If you have an Apple Store near you and it’s open, you’ll want a Genius Bar appointment†
Your iPhone is currently under warranty so they can offer you a replacement if the problem is serious enough.
How to downgrade
If you’re having issues with your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max, you can try downgrading back to older software if the option is available. At the moment that is not the case.
Apple has stopped signing iOS 15.4, which means you can’t fall back to the previous version of iOS 15 to improve your phone’s performance.
Unfortunately, the company has also stopped signing on iOS 15.3.1, iOS 15.3, iOS 15.2.1, iOS 15.2, iOS 15.1.1, iOS 15.1, iOS 15.0.2, iOS 15.0.1 and iOS 15.0, meaning there are none also go all the way back to those versions of iOS 15.
Apple also stopped signing the previous OS, iOS 14, so there’s no going back to the company’s previous OS either.
If you are not familiar with the downgrade process, our guide will walk you through everything you need to know.
If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max is struggling with iOS 15.4.1 or any other version of iOS 15, you’ll be on your own for a while.
Apple has confirmed a new iOS 15.5 update and it is currently in beta testing ahead of public release. The company has not confirmed a release date for iOS 15.5, but it should remain in beta for a little longer. As of now, we expect the official release to fall in May.
iOS 15.5 is a milestone upgrade, meaning it should bring a mix of new features, security patches, and bug fixes to the iPhone 11 series.
If your problems are really bad, or if you just want to try new software, you can try to download iOS 15.5 beta on your iPhone 11 model now.
Check out our walkthrough to learn more about iOS 15.5 and the beta. To learn more about the upcoming iOS 15.5 release date, check out our guide.
4 reasons not to install iOS 15.4.1 and 11 reasons why you should
Install iOS 15.4.1 for better security
If security is important to you, then you should definitely consider installing Apple’s iOS 15.4.1 update right away.
iOS 15.4.1 has one new security patch on board and you can read more about it on Apple’s website† It helps protect your phone from damage.
If you missed the iOS 15.4 update, it had a whopping 36 new security patches on board. To learn more about these patches, visit: Apple’s security site for the details†
If you missed iOS 15.3.1, it had one security patch on board. For more information, visit Apple’s security page†
If you missed iOS 15.3, you will also get the corresponding patches with your upgrade. iOS 15.3 brought 10 new security patches for iPhone users. If you are interested in the details, you can read more about it here†
If you missed iOS 15.2.1, you will get the security patch with your upgrade. More information about the switch can be found at Apple’s website†
If you missed Apple’s iOS 15.2 update, you’ll get the 30+ security patches with your upgrade. You can read all about it on the company security site†
iOS 15.2 also included some significant privacy upgrades. The software brought the company’s app privacy report to Settings. This lets you see how many times your apps accessed your location, photos, camera, microphone, contacts, and more in the past seven days. You can also see their network activity.
In addition, iOS 15.2 . brought Apple’s communications security features for children. You’ll find these features in the Messages app, Siri, Spotlight, and Search.
If you missed iOS 15.1, iOS 15.4.1 will bring the security patches to your iPhone. You can read more about it at Apple’s website†
If you missed iOS 15.0.2, you will also get the security patch with your upgrade. You can learn more about it here†
iOS 15.0 also brought numerous security patches to your iPhone. If you’re moving from iOS 14 and you’re interested in the exact nature of these improvements, you can read more about them at Apple’s security website†
Apple has updated its website with new information about iOS 15’s suite of security patches. The company now says the software has fixed an issue that could have exposed a user’s personal Apple ID information and in-app search history. It also states that iOS 15 has fixed an issue that allowed apps to override privacy preferences.
If you skipped iOS 14.8 or an older version of iOS, you will also receive the security patches from those updates with your iOS 15.4.1 update.
In addition to these patches, iOS 15 comes with some security and privacy upgrades, including improvements to Siri. Requests to Siri are now processed on the device itself with Neural Engine. This makes it safer.
If you’re an Apple Card user, you now get a security code that changes regularly to use when transacting online.
Apple has also added a built-in authenticator similar to Google Authenticator. Allows you to generate verification codes for enhanced login security under your passwords.
There is also a Mail feature that hides your IP address.