Owners of the new iPad Air 5 are complaining about a number of bugs, performance issues and hardware issues as we push away from its release.
While most of the iPad Air 5 issues we’ve encountered are related to the tablet’s iPadOS 15 software, we’ve also seen some rather disturbing complaints about the hardware.
The good news is that we haven’t heard anything about widespread issues with the new iPad Air, although we expect problems to arise as more people buy the tablet and as the current owners put more miles on their device.
With that in mind, we want to take you through the most common iPad Air 5 problems, possible solutions to common problems, places to find feedback on the iPad Air 5’s performance, and what’s in Apple’s iPadOS 15 pipeline. .
iPad Air 5 issues
While not widespread, we’ve seen complaints about activation issues with iPad Air 5. This is an issue that crops up every time Apple releases new hardware.
If you’re having trouble activating your new iPad Air, check Apple’s System Status Page† If you don’t see a green icon next to iOS Device Activation, wait for it to turn green. Once it’s green, try to activate your device again.
If the symbol is green and the activation process still doesn’t work, check if you have a SIM card inserted in your tablet. If you’re getting the “No SIM” or “Invalid SIM” error, you want to: go to this guide for help†
We also hear about first and third party app issues, Bluetooth issues, Wi-Fi issues, Touch ID issues, Sound issues, Exchange issues, Login issues, Cellular data issues, iCloud issues and more.
Some iPad Air 5 users are also complain about build quality issues† Owners say the back of the device feels too flimsy and this has led to cracking.
iPad Air 5 performance
If you are experiencing issues on your iPad Air 5, you are curious about issues that affect other uses of iPad Air 5, or you are considering buying one, want to delve into feedback on device performance. There are a few places to do that.
Troubleshooting iPad Air 5
If you run into a problem on your iPad Air 5, chances are you can fix it yourself. If that doesn’t work, you’ll need to contact Apple Support, your carrier, or take your tablet to an Apple Store.
If you’re having trouble, check out our list of solutions to the most common issues. Our guide provides solutions to some of the most common iPad problems.
We’ve also released a guide that can help you improve the battery life of iPad Air 5 if you think it’s draining faster than it should. We also have a guide to help you fix poor performance.
If you can’t find a solution in one of our guides, check Apple Discussion Forums and see if a user can find a solution there.
If you can’t find anything on Apple’s forums or elsewhere on the web, please contact Apple. You can do this through the company’s support account at Twitter† You can also contact Apple Support through the company’s website†
If you prefer a personal answer, you can try taking your iPad Air 5 to your local Apple Store to see if they can diagnose your problem. If you have an Apple Store near you, you’ll want a Genius Bar appointment†
Your iPad is currently under warranty so there’s a chance the company will offer you a replacement if the problem is indeed hardware related.
iPadOS 15 Downgrade Status
If you are experiencing software issues on your iPad Air 5, you can try reverting your device to the previous version of iPadOS 15 if the option is available.
If you’re not familiar with the iPadOS downgrade process, our downgrade guide will walk you through everything you need to know before taking the step.
Next iPadOS 15 update
If your device struggles with iPadOS 15.4.1, you’re on your own for now.
Apple has confirmed that a new version of iPadOS 15 and iPadOS 15.5 are currently in beta testing, ahead of public release later this year.
The company has not confirmed the release date of iPadOS 15.5 and we expect the software to remain in beta for a little longer. As of now, we expect a release sometime in May.
iPadOS 15.5 is a landmark upgrade, meaning it should bring iPad Air 5 users a mix of new features, security patches, and bug fixes.
If your problems are really bad, or if you just want to try new software, you can try installing the iPadOS 15.5 beta on your device now.
Check out our walkthrough to learn more about iPadOS 15.5 and the beta. To learn more about the iPadOS 15.5 release date, see our guide.
4 reasons not to install iOS 15.4.1 and 11 reasons why you should
Install iOS 15.4.1 for better security
If security is important to you, then you should definitely consider installing Apple’s iOS 15.4.1 update right away.
iOS 15.4.1 has one new security patch on board and you can read more about it on Apple’s website† It helps protect your phone from damage.
If you missed the iOS 15.4 update, it had a whopping 36 new security patches on board. To learn more about these patches, visit: Apple’s security site for the details†
If you missed iOS 15.3.1, it had one security patch on board. For more information, visit Apple’s security page†
If you missed iOS 15.3, you will also get the corresponding patches with your upgrade. iOS 15.3 brought 10 new security patches for iPhone users. If you are interested in the details, you can read more about it here†
If you missed iOS 15.2.1, you will get the security patch with your upgrade. More information about the switch can be found at Apple’s website†
If you missed Apple’s iOS 15.2 update, you’ll get the 30+ security patches with your upgrade. You can read all about it on the company security site†
iOS 15.2 also included some significant privacy upgrades. The software brought the company’s app privacy report to Settings. This lets you see how many times your apps accessed your location, photos, camera, microphone, contacts, and more in the past seven days. You can also see their network activity.
In addition, iOS 15.2 . brought Apple’s communications security features for children. You’ll find these features in the Messages app, Siri, Spotlight, and Search.
If you missed iOS 15.1, iOS 15.4.1 will bring the security patches to your iPhone. You can read more about it at Apple’s website†
If you missed iOS 15.0.2, you will also get the security patch with your upgrade. You can learn more about it here†
iOS 15.0 also brought numerous security patches to your iPhone. If you’re moving from iOS 14 and you’re interested in the exact nature of these improvements, you can read more about them at Apple’s security website†
Apple has updated its website with new information about iOS 15’s suite of security patches. The company now says the software has fixed an issue that could have exposed a user’s personal Apple ID information and in-app search history. It also states that iOS 15 has fixed an issue that allowed apps to ignore privacy preferences.
If you skipped iOS 14.8 or an older version of iOS, you will also receive the security patches from those updates with your iOS 15.4.1 update.
In addition to these patches, iOS 15 comes with some security and privacy upgrades, including improvements to Siri. Requests to Siri are now processed on the device itself with Neural Engine. This makes it safer.
If you’re an Apple Card user, you now get a security code that changes regularly to use when transacting online.
Apple has also added a built-in authenticator similar to Google Authenticator. Allows you to generate verification codes for enhanced login security under your passwords.
There is also a Mail feature that hides your IP address.